Government and Citizen ID
National IDs • Driving licenses • Passports and Visas • Voter registrations cards
Financial Services
EMV debit and credit card personalization • Digital payments
Transportation
• Transit passes • Discount passes • Parking access • Tolls
Enterprise
• Logical and physical access control credentials • Employee ID badges
Events
Leisure and entertainment • Casino player cards • Hotel key cards
Healthcare
• Insurance cards • Citizen health ‘passports’ • Visitor cards
Latest news
About Identis
About Identis
Shaping the future of trusted identity and payment solutions
Our leadership
Over 20 years’ experience in the secure identification and payment industries
Identis Board
Meet the board guiding Identis’ vision, governance and long-term growth
Offices
Find our offices
Careers
Check our open positions and become part of Identis
Matica Fintec
Discover more
Support
Technical Support
Our support at your disposal
Register product
Register a product for warranty
Academy
Become an expert of our solutions

Register your printer here

for FULL warranty coverage and to claim your FREE CardExchange Producer Lite software**

Registered users ONLY can benefit from Matica’s comprehensive warranty and support package. Complete the form to fully validate your printer warranty* and benefit from:

  • Immediate updates on your printer’s firmware and drivers.
  • Access to full online and telephone technical support.
  • Your FREE download of CardExchange Producer Lite software**

** Available with MC110, MC210, MC310 and XID-M models only. 1 activation per printer serial number.
After you have submitted your printer registration, you will receive a link to download your FREE software. Your activation code will be sent to your registered email address.

Unregistered printers default to a standard warranty (2 years limited in the EU, 1 year limited for the rest of the world).

How to find your machine’s serial number and part number:
Look on the bottom of your printer to identify the base plate which contains both the part number and serial number.

Warranty registration

Please ensure you enter the printers full serial and part number to the warranty form.

This must include ‘SN‘0000000 and ‘PR‘000000 before the unique digit code.